Global AWS and Google Cloud Outage

Incident Report for Copado Solutions

Resolved

Google Cloud's mitigation efforts have led to all services showing significant recovery.
We will continue to monitor to ensure we don't see signs of the disruption recurring, but at this time, all known impact has subsided.

All services are operational.
Posted Jun 12, 2025 - 20:55 UTC

Monitoring

We have observed a full recovery across Copado Robotic Testing, Copado Explorer, Essentials, and Copado AI services.

We are still seeing partial degradation affecting CICD jobs.

Our team is actively monitoring the situation to ensure full restoration of all services.
Posted Jun 12, 2025 - 20:08 UTC

Update

We are seeing a partial recovery in internal Copado Job executions.

All the systems have been updated to Degraded Performance.
Posted Jun 12, 2025 - 19:24 UTC

Investigating

We have detected a global service disruption as of 13:28 CST, which is impacting, but is not limited to, both Google Cloud and Amazon Web Services worldwide. This disruption is impacting Copado, Salesforce, and many other products and services. During this time you may experience issues such as inability to login, authenticate, and interact with Copado/Salesforce.

We will continue to update our status as more information becomes available.
Posted Jun 12, 2025 - 18:53 UTC
This incident affected: North America (CICD, Copado Robotic Testing, Essentials, Copado Version Control, Explorer, Copado AI Services, Data Deploy Service, Copado Success Community), EMEA (CICD, Copado Robotic Testing, Essentials, Copado Version Control, Explorer, Copado AI Services, Data Deploy Service), and APAC (CICD, Copado Robotic Testing, Essentials, Copado Version Control, Explorer, Copado AI Services, Data Deploy Service).